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Introduction
A practical course enabling training administrators to understand the main activities and expectations of the training function.
The program will highlight the importance of communicating effectively, creating a good image of the department and how to sustain professionalism and gain results through routine and planning.
Programme Objectives
To improve the efficiency and communication of the training department.
Programme Content
The role of training and development
Communication skills
Getting organised
Training records
A systematic approach
Forms and handouts
Using consultants
External venues