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Introduction
Designed for those who are involved, or about to be involved, in the process of negotiating. This course is appropriate for technical, non-technical staff, sales negotiators and buyers. In addition, those who compete with colleagues for budgets, resources and staff should attend.
Programme Objectives
The objective of the course is to develop the understanding and use of negotiating skills and to give practical guidelines on the necessary techniques and skills for achieving a win-win outcome and building future relationships in any negotiating situation.
Programme Content
Negotiating Situations
Negotiating for Win-Win Outcomes
Planning And Preparation
The Negotiating Process
The Essentials Of Negotiation
Keeping Composed
The Bargaining Process
Closing The Deal
Summary of Negotiating Skills
Personal Action Plan