Microsoft Teams Masterclass

Training Overview

This training course is aimed at power users, business champions and Teams Administrators.  Using the permissions of a Teams Owner we explore the features of Microsoft Teams in depth.  This course is also a recommended foundation to the Microsoft Teams Administrator Masterclass.

Course Content

Strong Foundations

1. 1. What is Office365 and what is Microsoft 365?
   2. What is Microsoft Teams?

Working with Teams for Communication

1. 1. Teams for Instant Messaging in Chat
   2. Other than messages, what else can Chat in Teams do?

Working with Teams for Calls

1. 1. Making and Managing Calls
   2. Call Settings in the Teams Client
   3. Working with Call Queues, Hunt Groups and Voice Enabled Channels

Working with Teams for Meetings

1. 1. Creating and Managing Meeting Invites
   2. Meeting Security
   3. Manage Meeting Features
   4. Calendar Integration

Working with Teams for Events and Webinars

1. 1. Creating, Managing and Controlling Webinars
   2. Creating, Managing and Producing Teams Live Events
   3. Connection to External Tools and Platforms using NDI, RMTP and Virtual Cameras

Working with Teams for Collaboration

1. 1. The Anatomy of a Microsoft Teams Team
   2. Create and Manage a Team
   3. Private and Shared Channels
   4. Channel Meetings
   5. Archive the Team

Teams and SharePoint

1. 1. Working with the Microsoft Teams File Tab
   2. Teams and SharePoint Architecture
   3. Teams & SharePoint Permissions
   4. Recycle Bin
   5. Usage Statistics

Apps & Tabs

1. 1. Personal Apps
   2. Apps as Tabs in a Team
   3. Messaging Apps and Bots
   4. Apps as Connectors
   5. Dataverse for Teams
   6. Microsoft 365 Tools & Apps with Teams

Customising the Client

1. 1. Presence and Status
   2. Settings and Options

Maximising the Teams SharePoint Site

1. 1. Customise File Permissions in Teams the Correct Way
   2. Working with Metadata and Views
   3. Document Templates

Teams and Microsoft 365 Groups

1. 1. Team vs Site vs Group – What’s the difference?
   2. Using the group Mailbox & Calendar