Course Overview
This course explores Emotional Intelligence in the workplace and looks at how to improve EI for both you and the organisation as a whole.
The training will also cover emotional growth versus your personality, and what causes ‘mental blocks’.
Objectives
This training is the first step towards having greater awareness and control of how to express your emotions and manage interpersonal relationships.
Content
- Recognising and understanding your own emotions and those of others
- The role of emotions and feelings in decision making
- EI theory for real world issues
- Emotional growth potential vs personality
- EI and the ‘mental block’
- Building Trust and Commitment
Have a question?
Let’s get this conversation started. Tell us a bit about your requirements and we’ll be in touch.
What you need to bring for these courses when delivered as a virtual classroom.
For virtual classroom courses, you will need:
- Computer with Internet Access
- Microphone and Headset
- Webcam
- Microsoft Teams
- A dual monitor setup is recommended for IT training