Course Overview
Delegating tasks can pose many challenges for managers, supervisors and team leaders. You need to be able to delegate the right task to the right person. When allocating tasks your team members must understand exactly what needs to be done, how they should achieve this and the timescales.
This Effective Delegation training course covers a step-by-step approach to delegation. You will learn how to support your staff, monitor performance, provide recognition and manage underperformance.
Training Objectives
By attending this training course, you will –
- Be able to identity barriers to delegation and how these can be overcome.
- Know the importance of making effective and efficient use of people’s knowledge and skills while planning a team’s work to achieve objectives.
- Know how to delegate to achieve workplace objectives.
- Learn how to monitor the outcomes of delegation in the workplace.
Course Content
What is Management
- What is leadership?
- Responsibilities
Situational Leadership
- Different styles and when to use them
Delegation
- When to delegate
- Steps to effectively delegate
Correcting Performance
- When it is necessary
- Preparing
- The Interview
- Follow-Up
Getting The Best Performance Day-to-Day
- S.M.A.R.T.
- Gap Analysis
Key Management Tools
- Questioning
- Listening
Pre-Course Prep
You are asked to bring along at least two examples of challenges you have encountered when delegating tasks. These will form the basis of discussions during the course with our trainer offering advice and support.
Have a question?
Let’s get this conversation started. Tell us a bit about your requirements and we’ll be in touch.
What you need to bring for these courses when delivered as a virtual classroom.
For virtual classroom courses, you will need:
- Computer with Internet Access
- Microphone and Headset
- Webcam
- Microsoft Teams
- A dual monitor setup is recommended for IT training