‘Mersey and West Lancashire Teaching Hospital’s NHS Trust’s HR Department were delighted to work alongside Learning & Organisational Development colleagues to partner with Adapt Training to deliver a Case Investigation Officer/Managing HR Cases training event.
The Adapt sessions were thoughtfully designed around the Trust’s specific policies and procedures, with a strong emphasis on embedding Trust Values and Just Culture into every aspect of case management. Adapt Training created a safe, inclusive learning environment where delegates could engage with real-world scenarios and develop practical skills that reflect the complexities of HR casework.
This training will support our newly trained Case Investigation Officers to approach investigations with clarity, compassion, and professionalism. We would wholeheartedly recommend Adapt Training to other NHS Trusts seeking a values-led, context-aware approach to HR case management development.’
