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IntroductionDesigned for those who are involved, or about to be involved, in the process of negotiating. This course is appropriate for technical, non-technical staff, sales negotiators and buyers. In addition, those who compete with colleagues for budgets, resources and staff should attend.
The objective of the course is to develop the understanding and use of negotiating skills and to give practical guidelines on the necessary techniques and skills for achieving a win-win outcome and building future relationships in any negotiating situation.
The Principles of Negotiation
The Negotiation Process
The Essential Skills of Negotiation