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Meetings - How to Participate with Confidence
Meetings are one of the most common forms of communication at work. They are also probably the most expensive. This course is for anyone new to attending meetings, those wishing to update their skills or who have never had any formal training.
Understanding of the meeting format and importance of transparent objectives
Contributing effectively with listening and questioning skills
Importance of recording key facts and decisions
The Objectives of the Meeting
The benefits of effective preparation
Why hold a meeting?
Who is attending and in what capacity?
The time scale
The Structure of the Meeting
Practices and procedures at formal meetings
The role of the Chairperson
Using the agenda and keeping to it
Contributing to the Meeting
Effective listening and Questioning skills
Focusing on the matter in hand
Assertive communication and Stating your case
Presenting to a group
Taking notes and recording action points
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