Please complete this form to instantly receive your FREE PDF by email
This course is recommended for newly-appointed team leaders/supervisors, those about to be promoted to a team leader/supervisory role and experienced team leaders who would welcome refresher training
The course will also review critical communication skills and discuss their application in daily management tasks.
This highly interactive and practical course will include case studies, exercises and discussions about the daily supervisory challenges of the delegates.
The course will clarify the responsibilities regarding the role of a manager and leader and successful techniques will be introduced to provide delegates with the skills to manage the performance of themselves and others.