Efficient Meeting Preparation
- Identifying the different types of meetings
- Isolating the common problems and difficulties that occur in meetings
- Structuring the various phases of the meeting
- Identifying clearly the role and responsibilities of the chairperson
Conduct a Meeting Effectively
- Using various techniques to make people interact with each other
- Dealing with problematic attendees; controlling flow and time
- Encouraging participation from all attendees
Note-taking and Keeping track of key points
- Different ways to take notes in different situations and meetings
- Technology can help – exploring Apps, recorders and transcribing tools
- Recording information rapidly, tips on shortened writing
Finalising, editing and proofreading
- The need to make the minutes visually appealing
- Formatting and structuring the minutes for clarity and professionalism
- Checking for accuracy, brevity and clarity
- Using active sentences, avoiding the passive voice
Technology in Meetings
- Points to consider for a successful virtual meeting
- Personalised feedback and input on how to make your virtual meetings work
Develop Communications Skills
- Questioning and listening techniques
- Identifying the key message and the needs of the audience
- Building rapport
- Maintaining assertiveness
Learning Summary