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Designed to enable participants to develop their team skills in managing difficult situations and possible areas of conflict as a means of improving efficiency and effectiveness within the organisation.
Be more self-confident and build confidence in their teams
Improve inter-personal relationships
Know how to effectively manage conflict
Reduce stress and frustration levels
Improve collaborative decision making and problem solving
Deciding what you want
Being clear and specific
Using positive body language
Knowing when to listen
Looking for workable compromises
Avoiding negative attitudes
Wanting to win the point
Wanting to mock
Looking for everyone to win
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Our course for the month for June is our Essential Tools for Managers course which will take place on 13th and 14th June 2018. The fee for 1 person to attend this practical and beneficial 2-day training course is £680 plus VAT.